About Us
Fulfilling promises makes you trustworthy.
We take care about backend services, so you can focus on your business
We deliver true results, focusing on strategic decisions and practical actions tailored to our clients' unique reality.
Noak Infocom stands as a leading name among the top providers of Business Process Outsourcing and Call Center Services. We embrace the concept of a flat world, allowing businesses from one corner of the globe to benefit from the markets and services offered in another. Our reputation as a trusted partner spans continents, serving clients across the USA, UK, Australia, South America, the Netherlands, India, and beyond. At Noak Infocom, we are proud to deliver essential customer care support tailored to your organization, enabling you to channel your energy towards innovation and expanding your enterprise. Our commitment is to ensure complete satisfaction with every service we provide. By adhering to stringent quality control measures, we guarantee reliability and effectiveness in all our offerings. Thanks to our exceptional performance and strong ethical foundation, we go beyond forming deals with our clients—we forge enduring relationships.
Right People
Our team’s talent is unparalleled, proven by a low attrition rate—1% in key areas, 22% overall. Recognized as a top workplace
Right Process
We make outsourcing simple, crafting scalable customer journeys and workflows. Our contracts? Clear, with straightforward KPIs. Support? A Dedicated Client Success Manager and a Team Manager on-site ensure your objectives are achieved.
Right Price
Our pricing models are transparent and fair. Recruitment, training, expert IT support and top level benefits for your teams deliver the best value support you will find.
What Outsourcing Processes can We Handle for You
- Industry specific custom processes (voice and non-voice)
- Accounting and bookkeeping processes
- Construction take off and estimation
- Call center and customer support processes
- Remote technical support processes
- Financial analysis and calculation related process
- Data scraping, classification and analysis
- Mortgage processing
- Robotic process automation
- Revenue cycle management process (medical billing)
